Guides & FAQs



The First experience may be overwhelming with learning curves - the lingo, brands, models and DIY stuff.
Relax, we've been there too.
Here at Juice and Vapour, we aim for your safe, comfortable and enjoyable vaping journey.

Vaping is a healthier and non toxic with similiar experience/aspects of a regular cigarette/cigar.
There's inhaling and exhaling, the throat hittings and the clouds (probably better with Vaping).

Make the Switch Today

Many people switch to Vaping as a stepping stone toward quit smoking permanently.
Overall transition from Smoking to Vaping may be a few days to few weeks, everyone need time to get used to a cleaner and less chemicals in their body.

Some people have been known to have a reaction to Vaping. If you have not used these before, please trial with caution when using for the first time. Seek medical advice from your physicans before use.
Pen Types - Brief casual puffs, slim with a bit of style, great for light smoker and new to Vape.
Mod Types - Bigger for Daily use, built for endurance and some of 'all in one' features.   
Classic Types - For some class and great vaping, consider a Guardian.

Mouth to Lung (MTL) - Draw to mouth before inhale to lung, like a cigarette. Less clouds and reduce chance of a cough. Usually available in Pen Types and some Mods.
Direct Lung (DL) - Draw and inhale to lung directly, stronger and more clouds. Usually available in Mods and Classic types.

Not all Starter Kits comes with a Battery and need purchased separately.
All Electronic Vapourisers offer either or both: Temperature Control (TC - manual seting) and Wattage (W- simple/default setting). Be sure to familiarise/understand electronic and coils before use TC.
Every now and then, there's always a chance of a Juice leak.  Keep your Vapourisers upright whereas possible.
Do not overfill the Juice in tank/cartridge as it may spring a leak and a mess.
When travelling, close air vents to minimise a juice leak as nobody likes a wet patch.
Keeping components out of hot areas like cars, direct sunlight, next to stoves etc.
Be cautious with charging, not all electronic vapourisers are compactible with any adapters - Always double check power specifications and never leave devices charging unattended.
Replace Coils every 2-6 weeks, depends on your usage.  Signs can be when the juice taste burnt or chalky.
Clean your Kit regularly to maximise vaping enjoyment and experience, use cotton ear buds and tissues.
Register your Product with Manufacturer promptly for their warranty coverage - see information in the product box.
Flavourless Juice
Flavourless also called ‘Base’ or 'Unflavoured' Juice and is the main ingredient of your 'eJuice' or 'eLiquid'.
The Juice contain Vegetable glycerin and/or Propylene glycol, both are non toxic and are food grade.

Vegetable Glycerin (VG)
Vegetable glycerin, or glycerol, is a clear, thick and odorless liquid produced from plant oils.
Used in many products, including food, lotions, shampoo, and toothpastes.
Also can be used as topical remedy for burns.

Propylene Glycol (VG)
Propylene glycol, also called propane-1,2-diol, is a synthetic organic compound with the non toxic chemical formula C3H8O2
It is a clear, thin liquid and is nearly odorless.

Same example of Propylene Glycol used in Food and Drink:
Ice-cream (prevent ice crystals from developing)
Corona Extra adds it to its beer.
Salad DressingsCake FrostingsIced Tea


Vegetable Glycerin (VG) = Very Sweet Taste, Thick and produce Great Clouds
Propylene Glycol (PG) =  'Throat Hitter' like a cigarette, Thinner, Less Clouds, taste flavour more.


Mix Calculator:

Juice and Vapour's Premium Flavourless juices are available in several mixtures of VG and/or PG: 100%, 70%-30%, 50%-50%.
The Juices are available in 100ml, 240ml, 500ml and 1 litre in Juice and Vapour.
Flavourless Juices can be used in refillable Plastic Dropper Bottles however,  Glass Bottles are recommended when mixed with flavours

Average Vapers puff 3ml - 5ml of Juice daily (approx 30ml a week) - exact measurements depends on your usage.
If new to Vaping and experiencing coughs, try adjust VG-PG ratio or change to Products with MTL capability.
Many Vapers enjoy vaping Flavourless without flavours as the taste is sweet like candy/icing sugar.
'Vaper's Tongue' is when flavours taste weaker than usual (even you increased the concentrate).  Juice and Vapour recommend to switch to Flavourless for a short break (a week or two) then, resume using flavours again as the taste should resume normal again.
Flavour Concentrates
Flavour Concentrates are raw and highly packed of strength, similar to Cordials (drink).
Juice and Vapour's Flavour Concentrates are safe to Vape. Beside Vape use, concentrates often used in:
- Diet Shakes, Smoothies and Protein drinks
- Baking and Frosting
- Breakfast, Oatmeal and Puddings
- Skinny Cocktails, Martinis, Margaritas and Mojitos
- Coffee, Tea, Espressos and Lattes
- Italian Sodas and Flavored Water
- Desserts, Sherberts and Shave Ice

You may use few drops into your lemonade or even in a cake to bake for a great flavour!

Always to be used in tiny portion with Flavourless Juices (never to be consumed/used by itself).
Always steep  - leave fresh mixed Juice at least overnight or couple of days for a fuller and mature flavouring.
Recommend to start with approx 15 to 20%  (e.g. 4 or 5ml of flavour concentrate in a 30ml bottle) and steep. Increase the concentrate percentage if you'd like stronger flavours.
Vegetable Glycerin's natural sweetness dominate the taste and may damper flavour strength (fuller in PG) - Increase flavour concentrate strength may helps.
Concentrates tend to stick its flavour traces on plastics and may be difficult to fade/remove. If change flavours regularly, recommend to use Glass Accessories for mixing and storage.
Rinse/Clean bottles, droppers, measuring cups, syringes with hot water only. Do not use any cleaning/detergent agents.
Sunlight and Heat can affect flavours, keep in cool and in shade (e.g. drawers, box or cupboard)
If you intend to import Nicotine,  Juice and Vapour recommends:

Import higher mg concentrates (as 'Base' and in PG) to last your supply longer. 
Nicotine and PG are 'throat hitters', use VG to dilute and cloud making.
Always dilute Nicotine in a very, very small amount. Use Mix Calculator:
Always avoid contact with Nicotine as skin can absorb.
Always store in shade, cool and out of children's sight/reach.
Try wean out of Nicotine over time as Vaping is awesome without.

Spare Parts
Experienced Vapers knows that spare parts are important backup in their daily vaping needs. Extra battery to use while charging other one, another tank for different flavour to vape on the go.

Coils expires after 3 - 6 weeks of vaping (depends on your consumption), it is good idea to include a pack of coils alongside with your purchases with Juice and Vapour.

Keep your batteries free from nicks, chips and away from sunlight/heat.
Ensuring the battery does not make contact with liquid
Ensure correct Battery, Coil and Tank/Cartridge type used in your Electronic Vapourisers
Generally, higher mAh in Batteries equals longer usage, depends on the product and your consumption use.
Generally, higher Ohms in Coils equals cooler vaping and less power consumption, depends on the Product and your consumption use.
Always ensure coils are soaked in the kit for at least few minutes before use. Some Products require longer soaking (eg V2 Pro), please check the instruction guides in kits and/or websites for guides.
Recommend to Draw/Puff without inhaling several times when using a new coil.  New Coils often produce a particular taste (like new car always have new car smell), juice should resume normal taste shortly.
New to Vaping?  Juice and Vapour recommend a Pack alongside with your starter kit.
As one of the discounted retailer in Australia, check out Juice and Vapour's Packs in Accessories - many different packs to suit every vaping needs.
Get a Juice and Vapour's My Stash Singularis or Duplus editions, great way to store your vape stash neatly and in style!



Q    Where was the Flavour Concentrates made and bottled ?
A    Made in USA and bottled in Australia (for freshness)
Q    What is the Quality of Juice and Vapour's Premium Flavourless Juice ?
A    Juice and Vapour's Premium Flavourless Juice is one of the highest standards available in the world - 99.7% BP/USP Grade.
Q    Shelf Life of Juices and Concentrates ?
A    Flavourless Juices has a ballpark of 12 months shelf life.  Flavour Concentrates usually have a 18 - 24 months shelf life.
      All should be kept out of sunlight, in cool and dry place (and out of children reach).
Q    Why only Flavourless (PG/VG) and Flavour Concentrates?
A    'eJuices' or 'eliquids' are a pre-mixed of Flavourless (PG/VG) and Flavour Concentrates (sometimes nicotine too).
      The flavour and PG/VG mix ratios are fixed by vendors - may not suit all tongues.
      Juice and Vapour simply provide you the ingredients and you mix to your preference (and cost a lot cheaper for you).
Q    Flavour Concentrates contain Nuts or Soy ?
A    Like most food and drink products in the world, our concentrates may contain traces of tree nut, soy or dairy products.

Q    Why are there selective brands and models in Juice and Vapour ?
A    All Products in Juice and Vapour are tested and are rated as the world's leading brands and models - the best of the best.
Q    Juice and Vapour are an Authorised Retailer in Australia?
A    Yes, Juice and Vapour is Authorised Retailer in Australia for many brands

Q    Are the Products geniune ?
A    Yes - all Products in Juice and Vapour are sourced directly with Manufacturers and/or Authorised Distributors and Retailers.

Q    What payment methods are available?
A    We accept PayPal, including major Credit Cards.

Q    Shipping Options ?
A    All Australian destinations via Australia Post using Parcel Post (3-6 days) or Express Post (1-2 days), choose your shipping
      preference in the checkout.
      Free Parcel Post to all Australian destinations for orders over AU$75.00
      All battery orders will ship by Standard Parcel Post ONLY, please do NOT select Express Post.

Q    International Options ?
A    Juice and Vapour can ship all Products except battery to USA, UK and New Zealand using Standard International Post only.
      Please note of My Stash - Singularis and Duplus Editions are made of Paulownia wood. The products are fully fumigated and
      Australian Customs approved.
      Please check your country's wood import policies and you to prepare for any additional custom inspection/duties and
      For Orders - contact us for quote.